By judy denison on 2nd July 2015
i ordered a masterbuilt electric smoker,40.2 inch 1200 watt .when i recieved it we used it and threw away the box. we went to academy for other things and saw that they sell the smokers there also. we looked at them and realized they had sent us the wrong size. i called them and asked them about the error, i had already gotten rid of the boxso i could not send it back. what struck me the most was the audacity of wayfair to sell the same thing as academy for not $50.00 but$123.00 more.when i called and asked about it the customer servive rep got very snippy and hung up on me. i can guarantee that i will never buy anything from them again.
By Anonymous on 26th February 2015
Still waiting for item. I have been waiting for 2 weeks and now they say it is on back order for another couple weeks and "maybe I would be interested in another like item" !!!! Obviously I order this item... it is the ONE I want. So at this point I will waiting for a month to get item.
If you want your item within in a week (and that is how a GOOD run company would operate) ... I would definitely steer clear of this business. I should have checked its rating before ordering. I give it 0 stars .... no company should be run like this one no matter how BIG you are.
By Anonymous on 20th January 2015
Ordered a glider and the box got here damaged and the color was much darker than the one advertised
By Carol Spencer on 9th December 2013
I recently bought 2 boxes of these ear cleaners. I paid a total of $23.27 for this product. After ordering, I was shopping at Walgreens and found this product for $6.79 per box or $13.58 for the same 2 boxes! When I called Wayfair, I was told they do not price match. Well, Walgreens is not a discount house, so the fact that they are so much less than Wayfair makes me feel like I was price gauged! I will NEVER shop Wayfair again and I recommend others also not shop them unless you want to be price gauged too!