By Elizabeth on 6th April 2016
I have watched many Wayfair commercials. They always mention the whole "free shipping" thing in every commercial. It turns out, you get free shipping with a purchase of $49 or more. I recently ordered something from Amazon, and I got free 2-day shipping with a purchase of only $9. I'm just surprised because they're always advertising how they have quote and quote "free shipping" if the shipping isn't actually free.
By Amy on 28th November 2015
Belham Living San Marino Woven Back Dining Chair with Seat Cushion Purchased 2 Sets of 6 chairs. Upholstered seats are DEFECTIVE - Inner cushion liner disintegrated after 2 months and HAYNEEDLE would not warranty this lousy defective product. They would not do anything to correct this problem of white powdery DEFECTIVE CUSHIONS, i.e. send new cushions, pay for replacements or return - NOTHING and NADA. I will never purchase from them and will not recommend to my design clientele.
By judy denison on 2nd July 2015
i ordered a masterbuilt electric smoker,40.2 inch 1200 watt .when i recieved it we used it and threw away the box. we went to academy for other things and saw that they sell the smokers there also. we looked at them and realized they had sent us the wrong size. i called them and asked them about the error, i had already gotten rid of the boxso i could not send it back. what struck me the most was the audacity of wayfair to sell the same thing as academy for not $50.00 but$123.00 more.when i called and asked about it the customer servive rep got very snippy and hung up on me. i can guarantee that i will never buy anything from them again.
By Anonymous on 26th February 2015
Still waiting for item. I have been waiting for 2 weeks and now they say it is on back order for another couple weeks and "maybe I would be interested in another like item" !!!! Obviously I order this item... it is the ONE I want. So at this point I will waiting for a month to get item.
If you want your item within in a week (and that is how a GOOD run company would operate) ... I would definitely steer clear of this business. I should have checked its rating before ordering. I give it 0 stars .... no company should be run like this one no matter how BIG you are.
By Anonymous on 20th January 2015
Ordered a glider and the box got here damaged and the color was much darker than the one advertised