Stores Like Walmart

Last updated 9th September 2015

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Walmart has customer issues
By Anonymous on 18th April 2016
Bought a ladies watch online. Was too big. Took to local store and was told that online was a different operation and would have to return watch online. So asked to see bands that would make this watch fit. Associate said she wasn't sure. How to help with that. I asked if I found a band could she replace. She said she wasn't sure. Found a band, husband replaced. Next day, battery was bad. After 90 minutes at store, associates, total of 3, finally completed battery replacement. This was at local Walmart on Veterans Memorial Parkway, Lafayette, Indiana. We will not be returning to this store or any Walmart
shopping at mt. Dora Florida Walmart a nightmare!
By mrs. deltore on 31st March 2016
We have been shopping at this store for 8 yrs. It has gotten worse over the years. The poor customer service: being treated with little respect, no help when you need it and being talked to on a demeaning way. On my last visit I was yelled at by a front end supervisor named Clarice at the cash register who threw a temper tantrum waving her arms at me yelling like a banshee this happened on march 23rd. We are still waiting on asst. Manager Stephen to call us as he was suppose to view the video cameras and investigate her (we've put in 6 phone calls to him which he has not called us back). I was yelled at by supervisor Brenda In the electronics a while back because I had put a small stool in my cart to sit on (there were no scooters available & I waited near 1 hour for one). I am disabled _& can't shop without help. Very limited standing, bending, walking have a muscular disease with chronic pain. When I told her that I was using the small stool (which I got from the furniture dept. It was a 3 legged stool) to sit on to releive my back/leg pain a little at a time while I tried to pick up a few grocery items she starting yelling at me saying "this is walmart's property, you can't use cart this around to sit on!" She went on and on raising her voice and embarrassing me in front of the other customers! When I tried to explain that there were no scooters and that I waited up front for about an hour waiting for one and that I needed to pick up a few items and something in the layway dept. That I only needed it for a short period of time she would not listen (she knows I am disabled) she even called security on me! I left the store very upset and in tear! The store manager name Leo is impossible to get hold of so we ended calling the district office who referred us back to him. When he finally called only after the district office called him we felt that he was not taking what we had to say seriously (we asked him to review the security video so he could see for himself what happened but we never heard back from him. We don't believe anything was done about this employee's unprofessional, rude_. Belligerent manner. I feel sorry for any customer especially handicap customers who need help who end up going through what I have. There is a total lack of incompentcy, unprofessionalism from the management staff down and little if any respect for their customers. At this .Mt Dora Florida store. We have taken most of our business to Publix grocery now even though the prices are higher at least they are courteous and professional!
Walmart's New 2016 Associate Time Off "Bucket" Program
By USA Associate on 10th March 2016
Walmart just SCREWED its associates without even a kiss. By taking for some associates, hundreds of hours of acquired sick time off and puting it in a separate “Bucket” that can now only be used if some else in your family gets sick. And then, only after you have used all your vacation / sick / personal time in your time off “bucket.” That undoubtedly saved Walmart $$$, as the previously acquired sick days did not revert to paid time off to be used at any time, as the newly accrued hours are. Walmart sure didn't hype that up when they were telling the general public about all the increased pay raises they were handing out to associates in 2016.

Walmart additionally going one step further, and insulting the intelligence of its associates, by giving us this 2-3 grade juvenile rendition of a benefit summary brochure that not only left associates but local management in the dark regarding Bentonville’s new time off program.

And furthermore, thanks Walmart for your blanket across the board 20 cent an hour raise this year, you have again screwed most of us 20-30 cents an hour. Its more than obvious you care very little for those who laboring for you on a daily basis.

Wish Sam Walton was still around, you money hungry, self-centered, self-serving individuals would have your butts kicked up around your shoulder blades.
Walmart's New Associate 2016 Time Off Bucket Program
By Associate on 10th March 2016
Walmart just SCREWED its associates without even a kiss. By taking for some associates, hundreds of hours of acquired sick time off and puting it in a separate “Bucket” that can now only be used if some else in your family gets sick. And then, only after you have used all your vacation / sick / personal time in your time off “bucket.” That undoubtedly saved Walmart $$$, as the previously acquired sick days did not revert to paid time off to be used at any time, as the newly accrued hours are. Walmart sure didn't hype that up when they were telling the general public about all the increased pay raises they were handing out to associates in 2016.

Walmart additionally going one step further, and insulting the intelligence of its associates, by giving us this 2-3 grade juvenile rendition of a benefit summary brochure that not only left associates but local management in the dark regarding Bentonville’s new time off program.

And, additionally, thanks Walmart for your blanket across the board 20 cent an hour raise this year, you have again screwed most of us 20-30 cents an hour. It more than obvious you care little for those who labor for you.

Wish Sam Walton was still around, you money hungry, self-centered, self-serving individuals would have your butts kicked up around your shoulder blades.
Terrible Pick-up from online order
By Anonymous on 6th December 2015
Staff are nice, but horrible system to pick up items that are ordered online. It takes forever because there is only 1 computer to do the look up and there are multiple steps for getting and signing off on items. It is a case study on poor management.

Walmart

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