By Charlie on 25th January 2015
Love every item I have ever purchased from this store. Highly Recommended.
By Becka on 30th December 2014
After many hints my husband came thru this Christmas with a beautiful sweater from Spool No.72. It is amazing quality... better than Free People and 1/2 the price. It is my little secret. Thank you for such amazing products.
By Riley on 25th June 2014
I am never disappointed with my purchase. Great quality... still have my boots from 4 years ago that I have worn constantly.
Terrible quality, terrible customer service
By on 15th April 2014
I purchased a pair of boots for my birthday from spool 72.
I've only been able to wear them 4 times due to our horrible winter. Much to my surprise, the zipper totally fell apart. When I contacted them, they basically told me it was my problem and take them to a shoe repair store. I respect a 30 day return/damages, but this is a quality issue. The boots look brand new! Terrible way to run a business.
Ps. Warning, they won't post negative reviews on their website.
By Melanie on 19th March 2014
My husband purchased a dress for me for our anniversary. The dress arrived in good time… But it was too small. I emailed spool and they were happy to help me with a quick exchange so i would get my dress in time. Arrived today! Excellent service. Thank you!