By MS KAUR on 10th December 2014
I PURCHASED AN ABSTRACT DOOR KITCHEN WHITE IN 2007 I WAS TOLD THAT THE KITCHEN WAS COVERED FOR 10 YEARS. THE CUPBOARD DOORS WERE BUBBLING UP ON THE ENDS IN SEVERAL PLACES. THEY SENT SOMEONE OUT TO INSPECT THE KITCHEN. I WAS TOLD BY THE PEOPLE WHO CAME TO INSPECT THE KITCHEN THAT IT WAS MY ELECTRIC KETTLE THAT WAS CAUSING IT. A GOOD WAY FOR THEM TO FOB ME OFF. THEY TOLD ME THEY WERE UNABLE TO DO ANYTHING,
By notveryhappy on 7th November 2014
when buying something at ikea you have to be prepared to go to hell. cause that's where ikea takes you! after being given the wrong info, and then when I called (took over 2 hours) I was still at the same place. in hell!!! we bought merchandise and need the assembly. they told us at the store to do it on line. well on line, you cant book assembly, so what to do? our goods are being delivered Friday, but they cant get any assembly till next week? can we delay the shipment so it all comes on the same day? yes but we have to charge you for shipping again?!! but we were given the wrong info and we were in the store on sunday and could've done it all while we were there! sorry, nothing we can do! we couldn't even cancel the order cause they still would charge me for delivery! who said Ikea is cheap?? who want to shop in a fire hazard retailer who only knows how to sell crap and then not give any customer service?? id rather buy online and send it back than ever walk into another ikea hell store. not worth the time and trouble.........let alone the effort??!!!