By Jose on 27th March 2017
I bought a gas range on home depot and scheduled the delivery on March 26, 2017. I got a call from home depot on March 25th to
confirm my delivery the next day from 12.30 PM to 4.30 PM. Every thing was fine until then. Next day, I waited at home for the delivery and that never happened. At about 3.30 PM, I got on the phone and call to check on the delivery. The person that answered the phone said that I was going to be the last delivery for the day, and the delivery was going to happen. They never deliver my order and I did not even got a phone call from the delivery company or home depot at all. The following Monday, I called Home Depot and they did not even apologized for the inconvenience. They said that they were going to try the delivery again. I canceled the order.
I am sharing my experience with the public, so you do not BUY ANYTHING AT HOME DEPOT. They do not care about customers.
It was a terrible experience.
YOU CAN AVOID THIS BY STAING AWAY FROM HOME DEPOT.
WORSE EXPERIENCE EVER
Home Depot rips off vendors
By Reed B. Tweendalines on 8th January 2017
I will not buy from Home Depot because they rip-off their vendors with ridiculous penalties. They claim an overage of two items with a total value of $20 on a shipment that contain over 300 items. Because they claim there is an error they assess a penalty and deduct $250. Totally unethical company
Home Depot Washer/Dryer delivery service
By Anonymous on 6th January 2016
Extrordinarily disappointing delivery. brought wrong electrical cord and it took 3 weeks and two botched appointments to get it right. I would NEVER order anything from home depot again. so angry
Terrible customer service
By Tammy, urbandale ia on 18th November 2015
Ordered a custom front door. Had to spend multiple hours trying to order what I wanted. Finally ready to have it installed and installer called the morning it was to be installed saying they couldn't install it because of rain. The area they were working in was covered and totally dry. No risk of danger at all. They never even came to see the area. I had to take a day off of work to be here for the installation and it wasn't even done. My time is just as valuable as theirs is. Would rather give my money to another company than Home Depot, will never order anything or have them install anything for me again. Told them I don't want the foor anymore and they said I couldn't return it as it was custom order. Very disgusted with Home Depot. Will travel further distant just so I don't give them my business!
Stainless steel double sink
By Carol on 17th November 2015
Today I had new laminate countertops and stainless steel double sink installed. The sink cost $450 and $250 to install. You would think for this amount of money you would get sink stoppers for the drains. WRONG. You get zippo yet you can pay $250 for another sink and they are included. That's the last sink I will buy from HD.