By herminio sanes on 1st September 2014
hi my name is herminio sanes and about two weeks ago I called gamestop on central ave yonkers new York to see if they carried a wii u charger they said no but told me they had one that would charge it but u could not play while charging which was fine, same day I go a purchase this item when I get home I open it to find out its a base that requires the charger for it to work. I call the store and explain to the person that I still need a charger for this item and it doesn't help me in any way, the person at game stop asking me if I explain this to the person help me, " I need a charger for the wii u" how more can I explain this. anyway I go back today to pick up a few games for my 5 year old son and my 4 year old daughter as well wanted to pick up a playstation 4 for them because of the new year school semester that my 5 year old is attending his first kindergarten session, so I try to explain to this young lady the situation with the charger because I was still unhappy and she got nasty and loud in front of my kids, now if the workers there don't know what they are selling or the simple terms " I need a charger for my wii u" simple English I think, to top it all off I was treated like they were giving me free items. so after I was yelled at, I put back the games, and left with my 4 and 5 year old crying and trying to explain to them it wasn't their fault but daddy didn't want to spend money in a place that doesn't have a bit of class and have incompetent workers that don't understand when a customer needs a simple charger. very very unhappy and sad to see my kids walk out of a store crying, keep up the good customer services! my email is firstname.lastname@example.org if anybody actually cares about this situation! for now I will put my kids wii u pad on a base that still has no charger!
By Ethan on 25th June 2014
GameStop is the worst place to trade in your consoles or game. Such a rip off. I tried to trade in a xbox360 with an xbox Live connection cord and 8 games with it. The games weren't old either. They gave me 60 dollars, 60!!!!! I payed $160 for the xbox360 about a year ago, and the games together are worth 60... Trust me, never trade or sell your console or games. Don't let this happen to you!!!
By dave on 5th February 2014
i love this place. i am always finding the video games i want the reason why i am giving this place a three is due too a manager who is always mean and rude and disrespectful too the customers. i went back too the store ask an question and got barked at, i am taking my buisness to another gamestop
By Disappointed Customer on 29th December 2013
I will never buy another item from Game Stop. I will never recommend this store to anyone. They lie about refunds. They sell crap products!
DO NOT BUY FROM THEM EVER!!!!