By Anonymous on 17th March 2016
It really does bother me knowing that people still order from this site and it isn't closed down or something. The products are kind of cute yes but there are much better items at stores all around; even Walmart has better clothes than FreshTops
By Anonymous on 17th March 2016
I bought a crewneck sweatshirt from FreshTops recently. I ordered it and paid almost $50 for it (not including shipping) and it took almost a month and a half to get here. Okay, whatever, at least I received my product. I opened the bag it came in and took it out and it was much smaller than I anticipated it would be...I had ordered a large and this fit more like a medium would and if you're like me, you don't like your sweaters to be skin tight. It is also not the best quality product out there. So in the end, I did get my product, but they sent me the wrong size and wouldn't do anything about it. A lot of the clothes on their site are cute and nice looking, but it's probably easier to just go to a store around you and ask them to make that design for you.
worse customer service ever!!!
By Pedi on 8th February 2016
I wish I had read the reviews before I place an order with this company. The worse customer service ever, called the phone number and was told they are not receiving calls. Emailed the company and no response from them either. And the on line chat never has a representative working. Save your money!!!
Fresh_Tops takes the money. Doesn't ship product
By No repeat customer here on 24th January 2016
We ordered a shirt on 12/11/15 from Fresh_Tops. It was to be a Christmas present for our daughter. Fresh_Tops took $22.00 out of our account for the shirt on 12/14/15. I'm writing this review on 1/23/16. We have sent numerous emails (they apparently can't afford to put their phone number on their website) to inquire about the shirt and when we can expect to receive it. Fresh_Tops response is for us to check the tracking number which,of course, we have been doing all along as we were expecting the arrival of a shirt, hopefully before Christmas. We were becoming concerned because Fresh_Tops had already received their money and we not only didn't have the product we paid for, we also got the run around to check the tracking number. The tracking number, to the date I'm writing, simply says "preshipment info sent to USPS". So the shirt has not been sent and Fresh_Tops keeps telling us to check the tracking number. I feel we are getting the run around from them, they say the "shirt should have arrived by now". I couldn't agree more. Its been about 44 days since we ordered the shirt & 42, or so, days since they received payment.
Don't order from this joke of a company. Do your research on the internet about this company. They have a horrendous track record of this very thing about which I write. Look it up. Google them about service and not sending items after receiving the money from the customer.
I will be reporting Fresh_Tops to the Better Business Bureau and the Federal Trade Commission. There are laws that protect customers from companies who take the consumers money but don't send products paid for.
By Anonymous on 21st December 2015
Don't ever buy from Fresh-Tops....ordered back on Dec. 09....they charged my CC and I never received the order. My account stated "order not fulfilled" but no notification was ever given nor was a refund. I have tried to Contact them and no reply. Now I have to dispute with CC. Thieves!!!
And it is Dec. 21 and I don't have the gifts my daughter wanted :(