Fingerhut does not honor their warranty
By M. Davenport on 11th November 2015
I purchased an Air Mattress with a warranty using the Fresh Start Credit plan. I ordered it May 2015, July 2015 the mattress deflated. I contacted customer service who assured me that they would send me a check out for the product. It is now November 2015 and I still have NOT received my refund.
I have called twice a month since July, to no avail. Spoke to a "Supervisor" who promised to next day air my refund. Never happened! Now when I call, a Supervisor is never available.
I continued to pay my bill every month on time. I just made my last payment. Closing the account. Next filling a complaint with the Commissioner in Texas.
Do not use them, they are a fraud. Their product is overpriced and customer service is impossible.
By David M. on 26th October 2015
Finger hut gave the me the the credit I needed and shipped everything very quickly.. I am fully satisfied with Fingerhut.
By Everett on 19th May 2015
I had a $2600 limit I ordered a bed for my daughter that cost $303 they never shipped it Took them almost 3 months to get the mess straightened out and I finally told him just to keep the bed and close my account
By Pam F on 7th September 2014
Fingehut is not a shitty store. Fingerhut worked with me on my credit and helped me rebuild my credit. As like any other store if you pay off on time and or early. They will give you the credit you deserve. I had spotty credit and I'm working on my credit. I have some negative items on my credit report that I'm working on. Which should be coming off very soon. Now that I have my paperwork about these items. But fingerhut gave me credit. Not only am I making the regular payment. But when I do make the payment I usually double the payment or triple the payment to pay it off sooner. To rebuild my credit. I do like fingerhut and I will continue to shop with fingerhut. They were the first store that gave me credit!
By papi y fresa on 4th September 2014
ive always had good credit and ive always bought things through fingerhut for the past 20 yrs or longer i got hooked on it when my mother use to buy when i was a little girl there products are good and are always puting new things in the catalogs and online so you have the variety to choose from and if your credit were spotty you can build it up through them making your payments on time. will continue to be a fingerhut junkie for many many more years to come!!!