By Renee on 21st November 2016
priced 200 dollars higher than Walmart I cancelled my order. they told me it was cancelled. Not only did they not cancel it they ran the whole amount through instead of the monthly payment. Now I have to refuse the order, that is if the delivery guy doesn't just leave it at the door instead of ringing the bell and wait to get my money returned.
slick business with this company.
By Anonymous on 21st November 2016
Watch out, this company will decrease your credit line right before Christmas. Be very careful as they are horrible at credit lines and really stink on customer service.
By Anonymous on 11th April 2016
When I applied for credit with Fingerhut they gave me a credit of $200.00 and when I was almost finished paying it off they extended my credit. I have been with Fingerhut probably almost 2 years and I have been very happy with them. I will continue to stay with them because they are helping me to better my credit considering I don't have that good of a credit record. Every few months or so as I continue to make my payments they extend my credit and I am very happy with them.
By Anonymous on 15th December 2015
how long does it take to graduate the credit program after you pay something off they gave me 180 credit i paid it off within almost 3 months i was just wondering how long i have until they give me more credit
Fingerhut does not honor their warranty
By M. Davenport on 11th November 2015
I purchased an Air Mattress with a warranty using the Fresh Start Credit plan. I ordered it May 2015, July 2015 the mattress deflated. I contacted customer service who assured me that they would send me a check out for the product. It is now November 2015 and I still have NOT received my refund.
I have called twice a month since July, to no avail. Spoke to a "Supervisor" who promised to next day air my refund. Never happened! Now when I call, a Supervisor is never available.
I continued to pay my bill every month on time. I just made my last payment. Closing the account. Next filling a complaint with the Commissioner in Texas.
Do not use them, they are a fraud. Their product is overpriced and customer service is impossible.